It would be fair to say that, over the last 10 days, KFC and DHL have not had the best time. Implementation problems on new logistics contracts are not uncommon, in fact, every new contract without exception will have unexpected implementation issues.
Whatever the issues have been for DHL (they have not been disclosed so far) their impact has been considerable for the KFC restaurants. However, let’s not be too negative, there’s a lot of fallacy being reported. Read more